Contact Sweeps – Get in Touch with Our Team

Got a question about one of our reviews, spotted something that needs updating, or want to share feedback about a sweepstakes casino we cover? The team at Sweeps is happy to hear from you. Use the details below to get in touch — we aim to respond to all messages within 48 hours on business days.

Reach Us by Email

The quickest way to contact us is by email. Whether you have a question about a specific platform, a correction to suggest, or a general enquiry about how this site works, send a message to [email protected] and one of our team will get back to you.

To help us respond as efficiently as possible, please include:

A clear subject line describing your query
The name of any platform or page your message relates to
Your name and, if relevant, the state you are writing from

What We Can Help With

We cover a wide range of topics across this site, and our team is best placed to help with:

Review accuracy: If you believe information about a listed sweepstakes casino is out of date or incorrect, let us know. We take editorial accuracy seriously and review flagged content promptly.
Site content questions: Queries about how our ratings work, what the sweepstakes model means, or how we select the platforms we feature.
Responsible play concerns: If you or someone you know needs support around gaming habits, we encourage you to visit our responsible gambling guidance page, which includes links to independent support organisations.
Partnership and advertising enquiries: We are transparent about how this site is funded. Commercial relationships with operators do not influence our editorial rankings. If you are interested in discussing a commercial arrangement, please email us with full details.
General feedback: Suggestions about new platforms we should research, topics we should cover, or ways the site could be more useful to readers in the US.

What We Are Not Able to Help With

Sweeps is an independent comparison and review site. We are not affiliated with the platforms we cover, and we do not have access to player accounts, transaction records, or operator support systems. For account-specific issues — such as coin balances, redemption queries, or technical problems — you will need to contact the relevant sweepstakes casino directly through their own support channels.

We are also not able to provide legal advice about whether a particular platform is available in your state. Availability under the sweepstakes model varies by jurisdiction and changes frequently. We recommend checking the operator's own terms and your state's current rules if you have specific concerns.

Editorial Independence

Our reviews and ratings are based on independent research. We evaluate platforms on factors including game variety, welcome offers, coin structure, redemption conditions, and how clearly operators communicate their terms. Commission arrangements with operators do not determine rankings or editorial conclusions — you can read more about our approach on our about us page.

If you believe a review contains a factual error, we take those reports seriously. Please email us with the specific detail you believe is incorrect and, where possible, a reference for the correct information. We will investigate and update the page if the correction is warranted.

Response Times

We aim to respond to all enquiries within 48 hours on US business days. During busy periods this may extend slightly, but we read every message we receive. If your query is time-sensitive, please say so in the subject line.

Terms and Responsible Play

By contacting us you agree to our terms and conditions. Sweeps covers sweepstakes casinos aimed at adults aged 18 or over (21 or over in some states). We do not provide content intended for minors, and we do not endorse platforms that fail to meet basic age-verification standards. If your message relates to a concern about underage access, we will treat it as a priority.